Payment Methods

1. Accepted Payment Methods

We provide secure payment methods that comply with applicable Australian payment regulations.

The following payment methods are accepted:

Credit and debit cards: Visa, Mastercard, American Express, JCB, Discover

All payments are processed at the time of order confirmation, subject to product availability and successful validation of the selected payment method.

2. Transaction Security

Protecting customer payment information is a priority for the store.

All transactions are processed through secure connections using SSL encryption, ensuring the confidentiality of personal and financial information.

Payment processing complies with the Payment Card Industry Data Security Standard (PCI DSS).

Card details are not stored on our servers.

Payments are processed exclusively by authorised service providers that meet international security standards.

3. Currency and Applicable Charges

All prices displayed on the website are in Australian Dollars (AUD) and include applicable taxes in accordance with Australian taxation requirements.

No additional payment fees are charged unless clearly specified during checkout.

4. Payment Confirmation

After successful payment, customers will receive an email confirmation containing order details and a reference number.

Order processing begins only after the transaction has been authorised by the payment service provider.

If the transaction is declined or not authorised, the order will not be processed.

5. Payment Issues and Refunds

In case of payment issues, customers are advised to:

Verify the accuracy of the payment details provided;

Ensure sufficient funds are available;

Contact their bank or payment service provider.

Refunds resulting from approved cancellations or returns are processed within 1–3 business days.

Refunds are issued using the original payment method unless otherwise agreed.

The time required for funds to be received may vary depending on the payment service provider.

Refund handling is carried out in accordance with the Australian Consumer Law under the Competition and Consumer Act 2010 (Cth).

6. Contact Information

Email: priorityservice@casaupyard.com
Phone: +81 (708) 921 51 60
Address: 306, 1-54-7 OTSUGAOKA, KASHIWA-SHI, CHIBA 277-0921, JAPAN
Business Hours: Monday to Friday, 8:15 AM – 4:15 PM
Service Area: Australia